How can real-time personalisation drive your CX strategy?

Financial institutions can stay competitive by improving customer experience through digitalisation. Here are some ways how.

Why a more secure organisation is a collective responsibility

The rapid adoption of cloud over the past year hasn’t just enabled businesses to continue operating seamlessly during a global crisis – it has also meant growing concerns of cybersecurity and securing remote work...

Moving into SD-WAN: Common pitfalls and solutions

The SD-WAN market is rapidly growing since the start of the pandemic. Here is a discussion on the technology's common pitfalls and how to avoid them.

What boardroom decision-makers need to know about SASE

Examine how SASE redefines enterprise security and network management for a distributed workforce, emphasising customisation and mindset.

Digital transformation does not guarantee improved customer experience

By now, we are all familiar with the buzzword ‘Digital Transformation’. According to an IDC research, worldwide digital transformation (DX) spending will reach US$2.3 trillion in 2023, with a steady expansion of 17.1 per cent five-year compound annual...

5 use cases for digital twins in manufacturing

The digital twin is one of the fastest growing applications of Industrial IoT technology. The concept of creating digital twins has been around for almost a decade, and now with IoT technology, it can be cost-effectively implemented. What was...

Future-proof your digital-age network

We live in an increasingly digitalised world where our homes, offices, schools and even cars are connected. Businesses need to integrate the latest digital innovations in mobility, data analytics, cloud, and Internet of Things...

Our love-hate relationship with video conversations

Videoconferencing platforms have made remote work possible during the global COVID-19 pandemic. From allowing businesses to continue operating to enabling consumers to stay connected despite being physically apart, we have witnessed the widespread adoption...

The future of work: Embracing technology for better experiences

The Adobe Asia Workforce Impact 2019 study estimates that over the next 10 years, 18% of operations jobs such as accounting and general office work face a high risk of disruption due to automation. More specifically, repetitive...

Boosting APAC finance with generative AI

Here’s how APAC's financial services industry leverages generative AI for enhanced competitiveness and risk management.
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Manual no more: PNG DataCo’s paperless journey

PNG DataCo transitions to a paperless system with DocuSign. boosting its efficiency and security across operations.