Securing cyber insurance coverage is becoming more challenging
Getting cyber insurance is getting harder. Here's what your organisation can do to boost its cyber insurability.
Convenience or else: moving the B2B market towards simplicity
When customers have convenience, governance, and security, business continuity and growth get a shot in the arm.
Beyond the technical, trust is essential in hybrid work
Hybrid work isn't just about setting up the necessary hardware to make it happen. It's also about trust between management and employees. Here's why.
Mitigating cyber risks in an industrial edge environment
An industrial edge environment has many distributed endpoints that increase its attack surface. Here are a few tactics to secure them.
Behind the minds of successful CIOs
CIOs can unlock the full potential of their digital transformation projects. Here are a few suggestions how.
Why marketing and customer service are inseparable
The distinction between marketing and customer service is a false dichotomy, and businesses need to integrate the two. Here's why.
Frictionless KYC is not a myth or a reality (yet), but it is an...
Making the Know Your Customer (or KYC) verification standard frictionless is possible through voice AI. Here's how.
How can real-time personalisation drive your CX strategy?
Financial institutions can stay competitive by improving customer experience through digitalisation. Here are some ways how.
Building an era of data-driven decisions
What will separate the smartest decisions from the mundane? How will the wisest brands break through the “success barrier”? Here are a few ways how.
Reputational damage and data breaches go hand in hand
Here is an overview of a company's responsibilities regarding data breaches, as per the Personal Data Protection Commission in Singapore.