Bank BPD Bali boosts island’s digital ecosystem with Nutanix

Bank BPD Bali has adopted the Nutanix Cloud Platform so it can better serve regional and national customers and support the development of Indonesia’s digital economy.

To support national roadmaps to increase Indonesia’s competitiveness, Bank BPD Bali announced strategic plans to bolster Bali’s digital economy ecosystem and enable greater access and participation for Bali’s growing SMEs market, helping to pave the way for tourism and economic recovery.

Already, Bank BPD Bali relies on IT to help it serve more than 70% of their SME customers in Bali and the West Nusa Tenggara region. 

However, the bank also needed to ensure they could keep up with the disruptions that were reshaping the financial services industry, including new digital services, regulatory changes and increased demands from customers. 

Improving a business’s time to market is critical in an increasingly competitive financial field, and the sector also needed to reduce operational risk and boost security hygiene as it scales and transforms. 

On top of that, Bank BPD Bali was facing the costly and labor-intensive demands of maintaining legacy infrastructure and needed more agile IT that empowered it to cater to stakeholder demands promptly.

To achieve this, Bank BPD Bali leveraged the Nutanix Cloud Platform as its platform of choice for its data centre modernisation, and to host their business-critical applications. 

Leveraging Nutanix, Bank BPD Bali was able to accelerate its digital transformation and modernise its processes, and ultimately, strengthen business resiliency and operational efficiency.

“Our digitalisation approach with Nutanix was one of the most critical aspects of our business, especially as we sought to scale for growth and support the development of Bali’s digital economy ecosystem,” said Ida Bagus Gede Setia Yasa, operational director of Bank BPD Bali. 

“With Nutanix, we have successfully achieved our KPI for 99.9% uptime, which is critical for us to deliver quality services that our customers know and trust us for,” he said. “At the same time, our IT efficiency improved by 70%, allowing us to focus on strategic innovation that supports the evolving needs of our customers, especially in the SME sector.”

For the bank, having a system that runs business-critical services round the clock is especially crucial to enabling its compliance with government regulations, while delivering seamless service, support and trust for its customers. 

Beyond improved service uptime, the Bank BPD Bali has also successfully reduced its data centre footprint and achieved significant operational cost-savings for power and cooling.

“To thrive in a new financial environment, banks must sharpen their competitive edge and capitalise on new opportunities, while addressing the emerging and evolving needs of customers,” said Fetra Syahbana, Indonesia country manager, Nutanix. “Hybrid multicloud will be pivotal in supporting this — giving banks the agility and resilience they need to adapt, evolve and innovate at speed and scale to drive new value for their stakeholders.”