The Local Government Engineering Department (LGED), a key government department driving infrastructure development across Bangladesh, has implemented Zimbra to modernise its nationwide communication system.
The deployment of a mixed-license model, led by Smart Technologies (BD), now supports over 1,000 professional and 5,000 standard accounts across LGED’s 64 districts and 495 sub-district offices.
With more than 13,000 staff overseeing critical public projects such as roads, bridges, irrigation systems, and schools, LGED required a secure, mobile-ready platform to unify communication and ensure data privacy.
Zimbra’s on-premise solution provided the scalability and compliance alignment necessary to meet this need.
“Zimbra enables seamless collaboration across our nationwide operations while giving us full control over sensitive government data,” said Mohammad Zakir Hossain, executive engineer (ICT) at LGED. “It has significantly improved both field and office coordination.”
The deployment comes as Bangladesh advances its national data governance agenda with the Personal Data Protection Ordinance 2025, which introduces mandatory data localisation and stricter controls over government-held information.
Zimbra’s on-premise architecture positions LGED to proactively align with these anticipated requirements, without relying on foreign-hosted platforms.
“This deployment demonstrates how government institutions can take proactive steps to strengthen data sovereignty while modernizing their communication infrastructure,” said Ivy Lee, VP of APJ Sales at Zimbra.
“By choosing an open, on-premise solution like Zimbra, LGED retains full jurisdictional control over its data, ensuring compliance with emerging localization mandates and minimizing exposure to external risks,” said Lee. “This reflects a broader regional shift toward sovereign digital infrastructure that is secure, adaptable, and fully under national control.”
Smart Technologies, Zimbra’s official partner in Bangladesh, ensured a smooth migration and continues to provide technical support.
“This deployment was engineered to deliver secure, high-performance collaboration at scale, tailored to the specific operational and compliance needs of a critical government,” said Mirsad Hossain, general manager and head of software business at Smart Technologies (BD).
The LGED-Zimbra collaboration reflects a growing shift across South Asia and the ASEAN region, where governments are prioritising localised digital infrastructure in response to evolving data protection laws and sovereignty imperatives.
