Home Frontier Tech R&D Amity sets up global AI hub, SEA base in Singapore

Amity sets up global AI hub, SEA base in Singapore

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Amity, the Southeast Asian enterprise AI technology company founded in Thailand, has launched its Singapore office and AI Research & Application Center (ARAC). 

The expansion follows its recent landmark US$100 million Series D funding round, led by EDBI, arm of SG Growth Capital, the investment platform of EDB and Enterprise Singapore, alongside Asia Partners and SMDV, with participation from existing and new investors, including CMLIM Capital.

The Singapore hub will serve as Amity’s regional headquarters for Southeast Asia, and the global home of its AI research capabilities as it targets US$200 million in annualised revenue by end-2026 and prepares for a public listing in 2027.

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The company is deploying the fresh capital across three strategic priorities: accelerating Agentic AI development and compressing R&D timelines through ARAC; fuelling strategic M&A targeting high-potential software companies in Europe and Southeast Asia; and attracting top-tier engineering and commercial talent to Singapore. 

This move also positions the company to better support enterprise clients across the ASEAN region. Amity’s platforms serve over 10 million monthly active users across more than 20,000 organisations in over 20 countries. 

More recently, Amity’s subsidiary, Tollring, entered into a definitive agreement to acquire UK-based Code Software. Subject to customary closing conditions, the proposed transaction will bring together two major forces in the communications analytics space—further expanding Amity’s global presence and market share across the UK, US, EU, and ANZ regions, while affirming its continued strategic focus on AI-driven analytics and recording capabilities.

“The ARAC is not just a research centre, it is our commitment to building the foundational AI capabilities that enterprises across Asia will run on for the next decade, and the base from which we intend to accelerate Amity’s next phase of growth,” said Korawad Chearavanont, Amity’s executive chairman and founder.

Unlike general-purpose AI platforms, ARAC’s models are designed from the ground up for the operational complexity of Asian enterprises: the channel diversity, language variation, and industry-specific workflows that define how large organisations run.

ARAC operates on a “Build-Buy-Bridge” strategic framework, designed to close the gap between AI research and sustained business impact. Current development focuses on agentic AI – intelligent systems capable of executing end-to-end business processes autonomously – and vertical models tailored for retail, telecommunications, and other services.

Amity is actively hiring across AI research, engineering, and go-to-market disciplines in Singapore, creating high-value employment in disciplines central to Singapore’s national AI agenda. The company has planned for up to 60 roles to be created in the next three years.

Amity chose Singapore largely due to its AI ecosystem and the ambition behind its national AI agenda. The Singapore base will strengthen the company’s capacity to deliver solutions at scale, backed by a five-company ecosystem: Amity Solutions, Tollring, EGG Digital, Amity Accentix, and Amity-Nordstar.

Together, they deliver CX, analytics, communications, and voice capabilities from a single partner. This gives enterprise clients a breadth of solutions that would otherwise require multiple vendor relationships.

“Singapore provides a strong foundation for companies looking to develop and scale enterprise AI, with access to deep talent, a trusted and collaborative innovation ecosystem, and strong regional connectivity,” said Yeung Chia Li, senior partner at EDBI. “Amity’s decision to establish its AI Research & Application Center and regional headquarters here underscores Singapore’s strengths as a hub to build advanced AI capability, commercialise innovation, and expand regionally.”

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