Accenture opens hub to help public safety organisations in Singapore

Photo by Hu Chen

Accenture has opened a global innovation centre for situational awareness in Singapore to help public safety organisations in Asia Pacific and around the world develop solutions to anticipate and respond to threat and risk to their citizens, whilst maintaining their trust and confidence.

Located within Accenture’s office at South Beach Road, the centre is supported by the Singapore Economic Development Board.

The centre is designed to encourage breakthrough thinking between Accenture clients, the centre’s professionals, and digital innovators from the public and private sectors.

The goal is to enable public safety organisations to make more informed decisions and deliver better services and public safety outcomes to the citizens and communities they serve.

This is Accenture’s first innovation centre dedicated to situational awareness technologies and will develop assets to enable clients to responsibly deploy innovative technologies such as artificial intelligence (AI), the internet of things, blockchain, augmented reality and virtual reality.

At the centre, Accenture will collaborate with leading technology companies including analytics software provider SAS – a strategic technology partner to the centre — to co-develop situational-awareness solutions that responsibly support the missions and operations of public safety agencies.

Technology specialists will apply design thinking methodologies to resolve the challenges faced by public safety agencies, transforming agency data into real-time intelligence through situational awareness solutions powered by the latest analytics and AI technologies.

“Improving situational awareness is crucial for public safety agencies to better anticipate threat, risk and harm, allowing them to respond to public safety-related incidents faster and in a more informed way,” said James Slessor, who leads Accenture’s Public Safety business globally.

“By responsibly using innovative technologies, these agencies can better anticipate public safety incidents, improve the safety of first responders, and deliver services to citizens and communities more effectively,” Slessor said.

Wee Wei Ng, who leads Accenture’s Health & Public Service practice in Singapore, said their new centre provides a space for government agencies to collaborate with each other and with the private sector to apply innovations that will ultimately increase their situational awareness and accelerate their digital transformation journeys.