ABB, a global player in the electrification and automation space, is working with Tata Consultancy Services to transform its worldwide network operations.
As part of this multi-million, multi-year deal, TCS will scale its role from managing infrastructure and applications to delivering end-to-end global network operations, through an integrated network-as-a-service model.
TCS will help ABB improve user experience, enhance operational efficiency, strengthen security and compliance, scale service delivery, and prepare for next-generation digital operations.
At the core of this engagement is ABB’s Future Network Model program, an enterprise-wide initiative to transform its global network into a standardized, centrally managed digital infrastructure.
As a strategic program partner, TCS will design, integrate, and run ABB’s global network ecosystem as a secure, modern, and AI-driven service. It will also orchestrate ABB’s multi-vendor environment to ensure seamless, standardized operations worldwide.
The program will replace fragmented network environments with a secure, scalable, and service-driven architecture. It will use a centralized control framework to bring together service integration and management (SIAM); a global network operations center; advanced security capabilities to safeguard infrastructure, and modernized local area network (LAN), wide area network (WAN) and software-defined WAN systems.
TCS will further enable end-to-end monitoring and orchestrations, delivering high-performance connectivity across ABB’s network services.
“The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations. As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals,” said Alec Joannou, Group CIO, ABB.
Anupam Singhal, president of manufacturing at TCS, said that with AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, they are bringing their ‘infrastructure to intelligence’ approach to build a resilient, intelligent network backbone.
Through this engagement, we will enable network systems that can sense, adapt, and improve continuously, while strengthening reliability, security, user experience, and scale as ABB continues to advance as a future-ready enterprise,” said Singhal.
